Shipping and Return Policy.

SHIPPING

Before we ship your order, we just need to get your credit approved.

Of course rings and customized orders may require additional processing time due to ring sizing and other personalization requirements. We just want to make sure we get your order perfect.

For your security, high value orders may require a signature upon delivery. If you can’t be available to sign for your package, please be sure that an adult who is authorized to sign for your package will be available at the designated shipping address.

You’ll receive an email notification the day your order has been shipped with a confirmation of shipment and a tracking number. In the event that your order can’t be shipped, we’ll contact you within 2 business days to let you know why your shipment has been held up.

RETURNS

Are made especially for you; therefore, they can not be returned for exchange or store credit.
Please reach out to our customer service if you have an issue with your order.

CANCELLATIONS

Please be advised that personalized jewelry pieces are made especially for you; therefore, after 2 hours, they can not be returned for exchanged.

DAMAGED ITEMS

In case of a damaged item (if under warranty), we will exchange your item for a new one. 

GIFT CARD

Purchased Gift Cards are non-returnable and non-refundable.

OTHER CONCERNS

We take great care to ensure you get beautiful, flawless pieces. If you feel your jewelry was damaged or have any other concerns, please get in touch so we can help. Always Christine Jewelry reserves the right to make any amendments to this policy at any time. Notification of any changes will be posted on this page.